Last updated: January 2026

1. Introduction

Brand Surge FZ-LLC ("Brand Surge", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brandsurge.ae, use our services, or otherwise interact with us.

By accessing our website or using our services, you consent to the data practices described in this policy. If you do not agree with our policies, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out our contact or lead forms
Subscribe to our newsletter
Request a consultation or quote
Communicate with us via email, phone, or WhatsApp
Apply for employment

This information may include:

Name and job title
Business name and industry
Email address
Phone number
Website URL
Marketing goals and budget information
Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent
Referring website
Click patterns and interactions

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. This includes:

Essential cookies for website functionality
Analytics cookies (Google Analytics) to understand website usage
Marketing cookies (Meta Pixel, Google Ads) for remarketing purposes

You can control cookies through your browser settings. Please see our Cookie Policy for more details.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested information
Deliver our marketing services to clients
Send you marketing communications (with your consent)
Analyze website usage and improve our services
Personalize your experience on our website
Run remarketing campaigns
Comply with legal obligations
Protect against fraud and abuse

4. Information Sharing

We may share your information with:

Service providers: Third parties who help us operate our business (e.g., email providers, analytics services)
Advertising partners: For remarketing purposes (e.g., Google, Meta)
Legal compliance: When required by law or to protect our rights
Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Lead and inquiry data is typically retained for up to 3 years unless you request deletion.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict processing of your information
Request data portability
Withdraw consent at any time

To exercise these rights, please contact us at info@brandsurge.ae.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the UAE, including the United States where our secondary office is located. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: info@brandsurge.ae
Phone: +971 55 782 5842
Address: JVC (Jumeirah Village Circle), Dubai, UAE